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                      FAQ

Frequently Asked Questions

Question: I have not received any email with login information, what do I do?
Answer: Please first check your spam filter, in some cases the spam filter catches the email. If the email
is not in the spam filter and you have waited more than 45 minutes after your purchase, please contact us.

Question:
I cannot see the full window of the software. What do i do?
Answer: The Spatial Intelligence Trainer is made for a minimum resolution of 800x600. However some browsers may use up more vertical space than others, therefore even with a high resolution you may meet this issue.
The solution is using your browser in full screen mode; in most browsers this can be accessed by pressing "F12".

Question: How long does my log in last?
Answer: Your log in will never expire.

Question: Are there any limit to the number of times I can log in to my account?
Answer: No, there is no limit to the amount of times you can log in.

Question: What is the total cost of the preparation tool?
Answer: The total cost is $9.95. Nothing will be added to this price.

Question: How long does the product take to be shipped to my address?
Answer: The product is web-based and accessed through your browser. Nothing will be shipped to your address.
After your purchase you will receive a confirmation email with your username and password. Use this
information to log in at www.spatial-intelligence.com/login.html.

Question: What is the price for shipment?
Answer: The total cost is $9.95. Nothing will be added to this price. The product is web-based and accessed through your browser. Nothing will be shipped to your address.
After your purchase you will receive a confirmation email with your username and password. Use this
information to log in at www.spatial-intelligence.com/login.html.

 



 


 



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